November 8, 2025 | Private Jobs | By BVCareerHub
Wipro Recruitment 2025 is one of the best opportunities for graduates who want to start their career in the IT support and customer service domain. Wipro is hiring Service Desk Analysts across multiple locations in India with an attractive salary of ₹3–₹5 LPA.
This role is ideal for freshers and early-career professionals who wish to gain exposure to IT systems, technical support, and client communication in a global work environment.
This article covers everything you need — eligibility, job details, salary, skills, benefits, and application steps. Read till the end and apply before the link expires!
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Table of Contents
- Overview – Wipro Recruitment 2025
- Job Role – Service Desk Analyst
- Eligibility Criteria
- Skills Required
- Salary Package & Benefits
- Job Locations
- Selection Process
- Training & Career Growth
- Why Join Wipro?
- How to Apply (Step-by-Step Guide)
- FAQs
Overview – Wipro Recruitment 2025
| Category | Details |
|---|---|
| Company Name | Wipro Limited |
| Job Role | Service Desk Analyst |
| Qualification | Any Graduate (All Streams) |
| Experience | Freshers / 0–4 Years |
| Salary | ₹3–₹5 LPA (Expected) |
| Job Category | IT Support / Non-Coding Role |
| Job Type | Full-Time |
| Location | Multiple Cities (India) |
| Selection Process | Online Test + Technical + HR Interview |
| Application Mode | Online |
Wipro Recruitment 2025 gives you a strong foundation to start your IT career in client support, troubleshooting, and IT operations with one of India’s top multinational companies.
Job Role – Service Desk Analyst
As a Service Desk Analyst, you will be part of Wipro’s IT support team responsible for helping customers and clients resolve technical issues.
Key Responsibilities
- Handle incoming IT service requests via phone, email, or chat.
- Provide first-level support for hardware, software, and networking issues.
- Troubleshoot technical problems and escalate complex issues.
- Maintain detailed logs and records of customer interactions.
- Follow up with users to ensure issues are fully resolved.
- Deliver excellent customer service and maintain satisfaction levels.
This role provides valuable exposure to ITIL processes, client communication, and real-time problem-solving.
Eligibility Criteria
To apply for Wipro Recruitment 2025, candidates must have:
- A Bachelor’s Degree in any discipline (Science, Commerce, Arts, or Technical).
- Strong communication and English fluency.
- Basic knowledge of computer systems and networks.
- Willingness to work in rotational shifts, including night shifts.
- 0–4 years of experience (freshers preferred).
Applicants from B.Sc, BCA, B.Com, or B.A backgrounds are also encouraged to apply.
Skills Required
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical ability.
- Basic IT knowledge (operating systems, MS Office, networking basics).
- Patience and professionalism while handling clients.
- Teamwork and time management skills.
- Customer-first approach with attention to detail.
Preferred Skills
- Prior experience in BPO or IT Helpdesk support.
- Understanding of ITIL, DNS, and system administration basics.
- Confidence to work in a fast-paced, technical environment.
Salary Package & Benefits
| Stage | Package (INR) |
|---|---|
| Starting Salary | ₹3 LPA – ₹5 LPA |
| Incentives | Performance-based Bonus |
Additional Benefits
- Health and medical insurance.
- Paid leaves and holidays.
- Shift allowance for night shifts.
- Access to Wipro Learning Programs and certification platforms.
- Global client exposure and internal mobility options.
Wipro ensures a balanced work-life culture, skill development, and steady career growth for all its employees.
Job Locations
Wipro has openings for the Service Desk Analyst role across major Indian cities:
Bangalore, Hyderabad, Pune, Chennai, Noida, Gurgaon, and Mumbai.
Candidates will be allocated work locations based on business requirements.
Selection Process – Wipro Recruitment 2025
The Wipro selection process includes the following stages:
1 Online Assessment (Aptitude & Communication Test)
- Tests basic reasoning, English grammar, and logical ability.
- May include questions on basic computer awareness.
2 Technical/Operational Round
- Questions on IT fundamentals, OS, and troubleshooting.
- Example: “What would you do if a user’s system stops responding?”
3 HR Interview
- Questions about communication, flexibility, and willingness to work in shifts.
Shortlisted candidates will receive final selection updates via email.
Training & Career Growth
Once selected, candidates undergo structured onboarding and training, where they learn:
- IT support procedures and tools.
- Customer handling techniques.
- Basic networking and troubleshooting.
- Wipro’s internal IT systems and service management process.
After gaining experience, employees can grow into roles such as:
IT Analyst, System Administrator, Network Engineer, or Support Lead.
Why Join Wipro?
| Benefit | Description |
|---|---|
| Global MNC Exposure | Work with international clients and projects. |
| Career Growth | Clear internal promotion paths for performers. |
| Skill Development | Free access to Wipro learning & certification courses. |
| Job Stability | Long-term employment with a reputed IT brand. |
| Inclusive Culture | Collaborative, respectful, and diverse workplace. |
Wipro Recruitment 2025 offers the perfect balance of global experience, learning opportunities, and job stability for freshers.
How to Apply – Step-by-Step Guide
1 Visit Naukri.com.
2 Search for “Wipro Service Desk Analyst”.
3 Select the official Wipro job listing.
4 Click Apply Now and log in or register.
5 Upload your updated resume and complete the form.
6 Wait for the HR team to contact you for further rounds.
👉 Apply Link: Click Here
Conclusion
Wipro Recruitment 2025 for the Service Desk Analyst role is a fantastic opportunity for graduates who wish to start their IT journey in a global organization. With structured training, growth opportunities, and a salary up to ₹5 LPA, this is one of the best openings for freshers in 2025.
If you’re passionate about technology, communication, and problem-solving —
Apply now and begin your career with Wipro!
FAQs – Wipro Recruitment 2025
1️⃣ Who can apply for Wipro Recruitment 2025?
Any graduate from any stream (freshers and up to 4 years experience).
2️⃣ What is the salary offered?
₹3 – ₹5 LPA plus allowances and incentives.
3️⃣ Is there any written exam?
Yes, an online aptitude and communication test.
4️⃣ What is the work type?
Full-time, on-site IT support role.
5️⃣ Is it a technical role?
Yes, primarily focused on IT helpdesk and technical support.
6️⃣ How can I apply?
Apply through the official Wipro Careers page or Naukri.com.